| | |  | Keyword Search: Terra Samba | Home » Creative Zen 8 GB Portable Media Player (Black) | | | | | | | Description: | | This credit card-sized ZEN has a stunning 2.5" color screen and is perfect for music, videos and photos. Enjoy up to 4,000 MP31, WMA or AAC songs, watch up to 60 hours2 of videos and share hundreds of photos with your friends. Even expand your portable music, video or photo collection by adding additional content through the convenient SD memory slot. | | | Features: | |
• Enjoy all your media on a device that's about the width of a credit card
• Watch 64 hours of videos, enjoy up to 2,000 of your favorite songs or share hundreds of photos with your friends
• 2.5-inch TFT color display with 320 x 240-pixel resolution and support for up to 16.7 million colors
• Clock and alarm function, volume restriction, eight equalizer settings, and a USB hard drive mode, SDHC support
• Weighs 2.1 ounces and measures 3.26 x 2.16 x .44 inches (W x H x D)
| | | Product Details: | | | Product Length:
| 0.44 inches | | Product Width:
| 3.26 inches | | Product Height:
| 2.16 inches | | Product Weight:
| 0.13 pounds | | Package Length:
| 6.4 inches | | Package Width:
| 6.3 inches | | Package Height:
| 1.4 inches | | Package Weight:
| 0.5 pounds | | Average Customer Rating:
|  based on 352 reviews |
| | | | Customer Reviews: | |
Average Customer Review:
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 Hope yours doesn't die tooNov 21, 2009
I got my Creative last Jan 1, 2009. I actually have the 16GBmodelIt was great up until 1 week ago. Easy to use, beautiful screen. Got the earphones & the sound was fantastic. Treated it like a baby, never dropped, protective sleeve & then it stopped working. Wouldn't charge, couldn't reset it, computer didn'trecognize it, installdisc "encountered a problem" & wouldn't open. I tried all the fixes on the "support site". When they didn't work I tried to create a warranty service tag. I was put into a loop where I couldn't create an account. I called Amazon & they gave me their number. Couldn't get to a person. When the computer asked if I had bought the product within the last 60 days & I answered no I was told I didn't qualify for phone support. Soooooo, I had a nice 10 months with my Zen. Would love if I could get it repaired. Instead I have a very pretty useless piece of electronics.
Beware buyer, if it breaks your stuck with something pretty too, pretty useless. Worse customer support I have EVER experienced! Don't buy it!!!! Get the Sansa or the i-pod.
1 of 1 found the following review helpful:
Do not buy if you listen to books!Nov 02, 2009
I spent a fair amount of time researching this product and making sure that it supported audible files and the long and short of it is that it does not really support the files even though the claim is made. The Zen will play the audible file format (AAC). The problem is that when you download your files from audible they can be quite large which causes the bookmark function to fail and results in your relistening to 40 minutes or an hour of the story every time you use the bookmark function. Want to get 20 minutes in on your way to work? Forget about it as you will be listening to old stuff over and over again. I spent a year with customer support on this issue and they even replaced my unit once but the problem was was not addressed and the new unit worked the same as the old one. At one point I sent them sample files so they could replicate the problem and they confirmed that bookmarking was broken. They stalled long enough for the warrantee to expire and then told me I couldn't get a refund because it had been over a year since my purchase. So if you listen to small files then you probably won't have a problem but if you need to keep your place in a large file, as the audible files invariably are, then this product will not work for you at all. As far as I am concerned I have purchased my last product sold by Creative. It is clear from their policies that they do not stand behind their products and do not value the customer. I urge you to benefit from my mistake.
Creative ZenOct 20, 2009
This MP3 player integrates well with Rhapsody to go. I am pleased with the sound quality. Would like to see a speaker. Although I still have withdrawal pains from theZen Vision M wearing out, I am glad I replaced it with the Zen. The size makes it convenient to carry in a pocket or purse. Clarity of screen is excellent.
Very nice mp3 playerOct 13, 2009
I bought the Zen as a replacement for my other mp3 player that abruptly died on me earlier this year (the older one was a Phillips Jukebox model). After shopping around, I decided to give the Zen a chance, and I have been very satisfied with my purchase thus far. The Zen offers a lot of great features, although I'm a little disappointed that the shuffled play resets after it has been off for over an hour or more. The minor inconvenience aside, I absolutely love my Zen and feel like it has definitely been an ample replacement.
 quite disapointingSep 25, 2009
I purchased a Creative Labs Zen 4GB MP3 player, and was very, very happy with it.It was simple to use, had great sound, and had a great video screen. The only problem with that player was that I filled it up too quickly. I didn't want to bother with the little extra storage disk things. So, I purchased an 8GB Creative Labs Zen player and it was great for about a month. Then I had off and on problems with the screen going totally white. I was able to get it to reset a few times before it froze in the white screen mode. I was not able to reset it after that. It was less than 4 months old, and was totally unusable. Very disapointing.
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